RECEPTION WITH HEART

We are always there for you with questions and problems

RECEPTION

A friendly team awaits you at the reception of the holiday centre, ready to help and advise you on arrival and during your stay.

Our friendly team awaits you at the reception, ready to help and advise you on arrival and during your stay. We speak German and English.

You can pay with Maestro, Mastercard, Visa and V-Pay credit cards. Cash payment is also possible at the reception.

When booking, you will receive a barrier card which serves as a key to the site. It opens and closes the barrier even at lunchtime.

We are happy to help you choose excursions and leisure activities of all kinds.

The automatic barrier at the campsite is open from 06:00 in the morning until 00:00 midnight.

From 00:00 am to 06:00 am, the barrier is closed. In emergencies, such as an ambulance call, our barrier is opened via the emergency call centre.

The on-call service can also open the barrier via remote control.

We hope you enjoy your stay with us.

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